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COVID-19 INFORMATION

Full Return Policy During Covid-19

During the outbreak of COVID-19, we will offer a full refund (both deposit and balance payment, less any potential international transfer fees) if the destination country's restrictions on travel make the expedition unfeasible. Also, if you wish to cancel, for whatever reason, a full refund is available up until 60 days before the start of the expedition - no questions asked. You are welcome to get in touch if you have any questions about this.

If you wish to cancel after the 60-day limit, please get in touch and we will see what is possible. Travel insurance is mandatory on all our expedition. We recommend that you make sure that this insurance will cover you for a trip refund in case of you being unable to join the expedition. 

 

This refund policy applies for all bookings made from 1 April 2020 and until further notice. If you made a booking when this policy was in effect, you will maintain these changes to our standard T&Cs  even after this temporary change has expired. 

UPDATE - 11 May 2020

All our private and group expeditions planned for June and July 2020 has been cancelled. This applies to both private and group expeditions. 

 

For expeditions scheduled after that time, we will continue to monitor the situation closely and follow the advice of relevant authorities. We will make decisions whether these expeditions can go ahead or not in the coming months. Do not make any reservations for air travel until you have had confirmation from us that the expedition will go ahead.  

 

If you have any questions or concerns, please do not hesitate to send us an email.

 

Stay safe!

UPDATE - 3 April 2020

Updates to our Returns Policy

Due to the Covid-19 outbreak we are changing our Return Policy. During the outbreak of Covid-19 we will offer a full refund (both deposit and balance payment) if Swedish governmental restrictions on travel make the expeditions unfeasible. You are welcome to get in touch if you have any questions about this. 

UPDATE - 17 March 2020

 

With the spread of the COVID-19, our globalised and connected world is faced with new challenges to ensure that as many people as possible are safe and healthy.

 

As an expedition travel company, we do not yet know what the coming weeks and months will hold for us. The safety and well-being of our guests and partners is our only concern.

 

We have cancelled all our expeditions scheduled for March, April and May 2020. This applies to both private and group expeditions. All participants have already been notified and refunds are in progress.

 

For expeditions scheduled after that time, we will continue to monitor the situation closely and follow the advice of relevant authorities. We will make decisions whether these expeditions can go ahead or not in the coming months. Do not make any reservations for air travel until you have had confirmation from us that the expedition will go ahead.  

 

If you have any questions or concerns, please do not hesitate to send us an email.

 

Stay safe!

© 2023 by Vagabond Trails Handelsbolag and Terra Photography Expeditions

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